Elite Havens - Concierge

Concierge

When you stay at an elite haven, you have the immeasurable advantage of having the Elite Havens’ Concierge team at your service. Our able team is on-hand to suggest, book and arrange unique experiences which will go a long way in making your holiday memorable. Everybody knows Phuket for its nightlife but did you know that it was also labelled the ‘City of Gastronomy’ by UNESCO? Ask the Concierge to book you a spot on the coveted ‘Chef’s Tour of Old Town’, where you get a chance to explore Sino Portuguese architecture while sampling hidden street eats that only locals know about. They can also help you secure that elusive restaurant reservation or gain VIP access to some of the island’s most exclusive venues. Or you could Explore Phuket at your own pace with a personal guide. Get local insights into the history and culture of the island and the significance of some of the blessings that are bestowed at the temples.

Adventure enthusiasts will love wakeboarding along Anthem Wake Park’s 650-metre track with music and training included. Or perhaps a bike tour where you pedal through plantations, jungles and fishing villages, exploring the island’s natural beauty. What’s an island holiday without getting wet? The Andaman Sea is a treasure trove of corals and marine life and Phuket has a slew of islands nearby where you can snorkel and marvel at the underwater world. Phuket ranks as one of the world’s top 10 scuba diving destinations, and for good reason. The spectacular reefs, variety of aqua life and an array of dive spots make it a favourite amongst scuba divers of all levels. The Concierge will be happy to make all the arrangements for you, luxury yacht included, or can offer insights into which charter to select from the many available.

Speaking of luxury yachts, the team can also help you hire a fully crewed sailboat to explore Phuket’s best kept secrets, in complete luxury. Or perhaps a long tail boat to go island hopping and visit some of the stunning islands in picturesque Phang Nga Bay. Get that perfect holiday picture against the limestone cliffs and enjoy a picnic lunch on one of the spectacular islands. A memorable day, to say the least.

Take advantage of the tropical weather and tee off at one of the many golf courses on the island, each more scenic than the other, featuring water bodies, natural hazards like towering trees and even one which is designed along the terrain of an old tin mine! Tee off times can be booked by the Concierge team and transfers arranged, so that you can concentrate solely on your game.

One of the most unique experiences on the island is a visit to Phuket Elephant Sanctuary, a haven for retired and rescued elephants. The Elite Concierge can book you on a half-day or full-day tour wherein you can observe the gentle beasts go about their daily chores. What more, you are given the opportunity to feed them, an up-close-and-personal moment that you are sure to remember.

The Concierge can also arrange for a range of services at your villa. Pamper yourself with a massage by the pool by a professional masseuse, centre yourself with a yoga session or even take a private healing lesson with a skilled therapist. Whatever it is that gets you going, it can all be arranged. From small things like your favourite foods and beverages pre-stocked in the villa when you arrive, to entertainers and decorations to delight your group for a special occasion, at elite havens, we go the extra mile to ensure all your wishes are fulfilled.

Guest Reviews

  • July 12th, 2019 - July 16th, 2019

    Dear Ann and staff, I spent a lot of time imaging and planning a wedding that should capture the love that exists between Aey, myself and our family. Celebrating the union of our family here at Villa Wang Nam Jai has met all of our expectations! Thanks to you and your staff for sharing your hearts with us. We do not want this extraordinary experience to end. We will forever remember you and the wonderful time we had at this special place ! With Love and appreciation. Ben and Aey

    Benjamin A, Thailand
  • July 3rd, 2019 - July 8th, 2019

    Dear Ann and Team, We had an amazing time. Your warm hospitality and prompt service is to commended. We appreciate the care and concern you showed us. I cant wait to come back again. From the New York City Crew! With Love

    Fabayo G, Philippines
  • June 6th, 2019 - June 9th, 2019

    Dear Ann& Team, Thank you so much for an amazing stay! The service was delightful and food was impeccable! The rooms are so spacious and clean. We had a BBQ down by the pool, the table was so beautifully decorated. They really pay attention to small details. Even though it was pouring down, we still enjoyed ourselves! Love, The Wu Family

    TING FAI JAMES W, Hong Kong
  • June 1st, 2019 - June 4th, 2019

    Dear Ann and Team, Thank you for being so prompt and attentive. We have enjoyed our stay in this fabulous villa. The kids had fun in the pool and also the very friendly Pong Pong. Food was good, especially the pork noodle soup. I could have the whole pot of it. Thank you!! It was a wonderful stay. Low's family

    Kok Yaow L, Malaysia
  • February 19th, 2019 - February 23rd, 2019

    This is our second visit here. Once again the service and food is outstanding. Ann and the team are so attentive, warm and friendly. We just love it here and hope to come back for third time! Thank you so much for looking after us. We don't want to leave. Love, Ivo P.S the boys will miss Tom Tom!

    Ivo S, United Kingdom
  • February 6th, 2019 - February 11th, 2019

    Dear Ann& everyone, Thank you so much for taking care of us, feeding us and just being lovely people in general. I wish I could stay here forever! Everything was perfect and amazing and I really hope to come back! Lots of Love, Jessica

    Tina L, China
  • January 25th, 2019 - January 30th, 2019

    Dearest Ann and team, We thank you so much for the incredible service from start to finish! We loved all the effort that was put into your work and the small details like the beautiful dinner table decorations. We already are wishing to be back! Such a special home with such good energy. Love from all of us.

    Khaled S, Thailand
  • August 18th, 2016 - August 22nd, 2016

    Excellent service, extremely clean and the preparation if the food is at least 2 Michelin Stars quality and presentation! Ann is always at your service, thank you.

    Lesley M, Belgium
  • August 12th, 2016 - August 16th, 2016

    Thank you for giving us such a relax and joyful holiday. The views are spectacular and services are top notch! The villa is so big and spacious, the kids truly had a great time. Thank you again! Love the deserts!!!

    Alice N, Hong Kong
  • July 30th, 2016 - August 9th, 2016

    One of our most spectacular experiences we have ever felt. A place is where you fulfil the enjoyment of your senses. Our happiness could not be expressed by words, it is really a feeling beyond that. Thanks for everyone. Thanks for Ann, Thanks for the smiles, you really made us happy! Special thanks for the romantic night at the swimming pool. I felt that I am living a sweet dream!

    Alshathry T, United Arab Emirates
  • July 17th, 2016 - July 20th, 2016

    Our stay at Villa Wang Nam Jai was a truly memorable one. The sheer serenity of the place made us feel as if we were one with nature. The attention to our needs by Ann and her staff was exemplary. Every meal was a treat service. Ann tried her best to incorporate our love of flowers into every course. We will definitely visit again soon.

    Shamim Sheree S, Pakistan
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